The Consumer Protection Service informs that in the last few days it has received complaints from consumers, for the website www.ioannouhomecy.com and pages with the same name on social media.
More specifically, consumers complain that they placed orders for products, paid the relevant price but never received the products. Furthermore, all their efforts to contact the e-business were unsuccessful.
In view of the above, the Consumer Protection Service urges consumers to be especially careful and to avoid transactions with the specific website or pages with the same name on social media.
On this occasion, the Service reminds consumers that according to the law, an internet marketing company must provide them with easy, direct and continuous access to basic information, such as:
its name, geographical address, e-mail address and telephone number, VAT registration number, registration number.
Finally, the Service advises consumers that under no circumstances should they make purchases from traders whose only information is a mobile phone number or an email address.
More information / tips on the Consumer Protection Service website (www.consumer.gov.cy).