Stores, telephone and online support, virtual shop , VIP service , zoom , live chat and messenger are available to subscribers to choose when and how they will be served.
Responding to modern challenges, Primetel enhances the way we communicate by leveraging the capabilities of technology to provide fast, secure and efficient service to both individuals and businesses.
Thus, in addition to the physical presence in the stores that remain open throughout the country, customers also have at their disposal a range of options to communicate in time and in the way they wish.
Digital service
– Virtual store , making an appointment for a meeting in the zoom with a representative of Primetel on the day and time you wish from the relevant link on the page of Primetel
– VIP 8585 from the comfort of your home, sending a “blank” message to 8585 so that a member of the Primetel VIP service team can contact you
– Messenger , with a text message on the official Primetel Facebook page
– By text message WhatsApp to the number 95133133.
– Viber via mobile following the link on the Primetel page
In addition, by downloading the MyPrimetel application to your mobile phone, you can easily manage and have complete control over your connections!
Telephone customer service at 133
Regardless of the request e.g. new contract, billing issues, new services, technical issues, questions, etc., the Primetel team is ready to offer its services on a daily basis.
The people of Primetel, observing all the security measures for themselves and their customers, give their best every day to provide their services in the stores that remain open all over Cyprus or the telephone and digital service that the subscribers need more than ever. The same goes for technicians who are constantly on the field, ready to respond at all times to customer issues at home or business.
More information about Primetel communication channels here: https://primetel.com.cy/epikoinonia
