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Patients … without suffering for a week

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Patients ... without suffering for a week

Adamos Adamou

Specific commitments that the suffering and delays of the citizens requesting various benefits from the Social Insurance Fund will end, were undertaken yesterday by the Ministry of Labor during the discussion of the problem in Parliament.

As announced by the General Director of the Ministry of Labor Andreas Zachariadis, from a week the submission and examination of applications for sickness benefit will be done electronically, while the computerization of procedures will continue – within the time – with electronic submission and examination of applications and others allowances, in cooperation with the Ministry of Innovation. He himself, responding to the criticism leveled yesterday for the delays and the problems they cause to various beneficiaries, both by opposition MPs and some of the ruling party, did not hide the problem, arguing that the only solution is the computerization of procedures.

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And other benefits

As Mr. Zachariadis estimated, with the computerization of the allowances, not only the problem with the delays will be addressed, but also the problem with the missed calls to the Ministry of Labor, since the goal of the computerization that is attempted is to approve the various allowances and be paid the same rate as the various benefits of pandemic support plans are paid.

Mr. Zachariadis estimated that the experience with the support plans implemented to deal with the pandemic are the “beacon” for the planning that was done and that comes into force in a week, with the electronic submission of applications for sickness benefit and the electronic examination. their. He stated that, in the context of the planning that is being done, not only the submission of applications is simplified, but also the process, since the various supporting documents and certificates that will be required due to the connection that will be made with the Population Archive will be limited.

Ο γ.δ. of the Ministry of Labor said that after the automation of the sickness benefit, other benefits will follow, such as the unemployment benefit, the maternity / paternity benefit, the statutory pension and the widow's pension. He also said that the new call center, for which the Ministry of Innovation has announced a relevant tender, which is in progress, will drastically address the problem of communication between citizens and the Ministry of Labor, acknowledging the missed calls and the difficulties that exist today.

Source: www.philenews.com

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